> ai engineering

Custom AI agents and workflow automation, built for your business.

Off-the-shelf AI tools stop where your process gets specific. We design and build custom AI agents and automations around your data and your stack, then run them in production. Same engineering team behind Home Relay, our own live AI product.

> how it really works

Real AI systems are decision trees, not scripts.

A real workflow has to decide: is this worth processing, does this need a human, which path does this take? Linear if-this-then-that breaks the moment reality stops matching the happy path. These are real systems we shipped, each with an AI check that branches on what it finds.

AI-Powered Deal Presentation Generator

Every time a deal went live, someone had to manually copy-paste 15+ data fields into a slide template. We automated the whole thing, from CRM trigger to finished Google Slide, in under 60 seconds.

GPT-4o rewrites the raw seller description into polished buyer-facing copy. A master-file architecture means the presentation URL never changes across updates, and full version history is preserved in every file.

15-30 min
before: time to make one slide
< 60 sec
after: fully automated
$0.02
cost per presentation
triggersAI failssuccessDeal goes ActiveHubSpotFetch 15+ data fieldsCRM APIAI copywritingGPT-4oFallback templateif AI failsReplace 22 fieldsGoogle SlidesURL saved to CRMDone
> what we build

Four things we build, over and over.

AI decisioning agents

Agents that read context and decide the next step, score a lead, route a ticket, approve or escalate, instead of running a fixed if-this-then-that script.

Voice AI agents

AI that answers and makes phone calls, understands the caller, and takes action in real time. Home Relay, our own product, is a live example.

Document & transcript intelligence

Pull structured data out of call transcripts, PDFs, and emails automatically, then write it straight into your CRM or database.

Branching workflow automation

Multi-step systems with real branches and AI checks at each fork, built inside the tools you already run, not a new platform to learn.

> shipped

Automations running in production today.

The systems that run revenue operations behind the scenes, built inside the stack you already pay for.

Score and rank the leads already in your CRM the moment they arrive, no manual grading needed.

  • >Score leads based on CRM signals, email activity, and deal stage
  • >Auto-tag leads as hot, warm, or cold
  • >Trigger rep alerts when a lead score crosses a threshold
  • >Re-score on every meaningful activity update

wired into: hubspot / clay / n8n / openai

> shipped: 5,000 raw leads scored and tiered A-D in minutes see the work →

> our own product

We don't just build AI for clients. We ship our own.

Home Relay is an AI voice agent we built and run for property managers. It answers maintenance calls 24/7, understands the issue, files a categorized ticket, and dispatches a technician, all before a human ever picks up.

It is the clearest proof of what we do for clients too: real, production AI systems that run a live operation, not demos.

24/7AI voice intake, every call answered
< 60 secaverage time to dispatch a technician
0missed maintenance calls
Visit Home Relay ↗
home relay · incoming maintenance call
> tenantcall · 7:14 pm

Hi, the heating in unit 4B has been out since this morning.

> angieAI agent

Got it, no heat in 4B. Is anyone in the unit right now, and is this your first time reporting it?

> tenant

Yes I'm here, and yes first time.

> angie

Thanks. I've logged a priority heating ticket and a technician is being dispatched. You'll get a text with the arrival window shortly.

Ticket filed, tech dispatched (no front desk, no voicemail, no callback)

> how we work

From idea to a system in production.

01

AI Audit

1-week engagement

We map your workflows, find where AI actually earns its keep, and deliver a prioritized build plan with clear ROI.

02

Build & Deploy

Custom timeline, usually 2-6 weeks

We design, build, test, and ship the system into production inside your existing stack. Handover with full documentation.

03

Ongoing Retainer

Monthly

We monitor, iterate, and extend the system as your operation grows and the models improve.

> frequently asked

Custom AI, answered plainly.

What is a custom AI agent?+

A custom AI agent is a software system built around a large language model that can carry out multi-step tasks on its own: reading context, making a decision, and taking an action, without a human in the loop for every step. Unlike a chatbot, it does real work inside your tools, such as scoring a lead, filing a ticket, or dispatching a technician.

How is this different from ChatGPT or an off-the-shelf AI tool?+

Off-the-shelf tools are built for the average customer, so they stop exactly where your process gets specific. A custom AI agent is built around your data, your rules, and your existing stack, so it handles the edge cases and branches that a generic tool cannot. We build the decision logic, connect it to your systems, and run it in production.

What kinds of AI systems does mkdir build?+

Decisioning agents that branch on real conditions, voice AI agents that answer and make phone calls, document and transcript intelligence that extracts structured data, and end-to-end workflow automation across your CRM and tools. Home Relay, our own AI voice agent for property maintenance, is a live example of the same engineering.

How long does it take to build a custom AI system?+

Most builds ship in two to six weeks. We start with a one-week AI Audit to map the highest-leverage opportunity, then design, build, test, and deploy the system into production. You get a working system with documentation, not a slide deck.

Do you build inside our existing tools?+

Yes. We build inside the stack you already pay for, HubSpot, n8n, Clay, your CRM, your data warehouse, rather than asking you to migrate to a new platform. The system runs where your team already works.

Can you build voice AI agents?+

Yes. We built and run Home Relay, an AI voice agent that answers property maintenance calls 24/7, files a ticket, and dispatches a technician. We build the same kind of real-time voice AI for other operations and industries.

$ mkdir meetings

Have a process that's begging for AI?

Book a free 30-minute consultation. We'll tell you honestly whether custom AI is worth it for your case, and what we'd build first.

Book a call