Dheer GuptaCo-founderBring the task your team repeats all day. Dheer will tell you whether an agent can take it on, and what he would build first.
Book a call (opens in a new tab)Free, 30 minutes
AI agents
Custom AI agents and automations that run in production.
Agents that answer calls and read documents, and automations that run whole workflows, wired into the tools you already pay for.
call.answersample call
Caller 0:04
Hi, the heating in unit 4B stopped working last night.
Agent 0:11
Is there any heat at all, or is it completely out?
Caller 0:19
Completely out. The thermostat screen is blank.
Agent 0:31
I have logged it as an emergency and assigned an HVAC technician.
Ticket
- Unit
- 4B
- Issue
- No heat
- Detail
- Thermostat screen blank
- Priority
- Emergency
- Assigned
- HVAC technician
technician assigned
ticket filed and technician assigned in 47 sec
- What we build
- Voice, decision and document agents, plus automations
- You work with
- Varun Bagrodia and Dheer Gupta, the founders
Dheer GuptaCo-founderShippedlive
Home Relay
Our own AI voice agent for property maintenance, built and run by mkdir. It answers the tenant's call, files the ticket and assigns a technician.
- every maintenance call answered
- 24/7
- average time to dispatch
- Under 60s
Try it
Four kinds of agent. Run each one.
Hand one a support ticket, a phone call or a stack of paperwork, and watch what it does with it.
Something arrives. The agent reads it and decides what happens next.
Incoming
Pick one of the three above to hand it to the agent.
What the agent found
Small working versions on sample data. Nothing is sent to a model. A real agent is built around your process and your data.
What you get
An agent in production, with a person in charge.
One job, written down
Before we build: what the agent handles, what it passes to a person, and what it must never do.
Wired into your stack
It works inside the CRM, inbox or phone line you already run. Nobody has to learn a new platform.
A person signs off
Anything that matters waits for a human. In kriyo, our outbound product, a person approves every reply the AI drafts by default.
A record of every step
Calls, tickets and actions are logged, so you can always see what the agent did and why.
Changes go to the builders
It goes live with a handover. When your process changes, you talk to the two people who built the agent.
Questions
Asked before the first call.
What is a custom AI agent?
Software built around a language model that carries a task from start to finish: it reads the situation, decides, and acts inside your tools. Home Relay, our own agent, answers a maintenance call, files the ticket and assigns a technician.
How is this different from ChatGPT or an off-the-shelf AI tool?
Off-the-shelf tools stop where your process gets specific. A custom agent is built on your data and your rules and connected to your systems, so it handles the cases a general tool cannot.
Do you build inside our existing tools?
Yes. We build inside what you already pay for, such as your CRM, inbox or data warehouse. For a climate finance client, four automations were wired into the CRM the team already ran.
Can you build voice AI agents?
Yes. We built and run Home Relay, a voice agent that answers property maintenance calls around the clock, files a ticket and assigns a technician. We build the same kind of agent for other phone-heavy work.
How long does it take, and what does it cost?
Most builds ship in two to six weeks. The price depends on what you want the agent to do: how many steps it owns, and how many of your systems it touches. We agree it after a free 30 minute call.
Proof from real work
See all the work Agents and automations we have shipped.
live
Home Relay
Our own product: an AI voice agent for property maintenance
A tenant calls. The agent answers, works out the problem, files a categorised and prioritised ticket, and assigns a technician.
- Nine issue categories and four priority levels
- A transcript and recording on every call
- Portals for the property manager, the technician and the admin
- every maintenance call answered
- 24/7
- average time to dispatch
- Under 60s
- missed maintenance calls
- 0
delivered
Deal operations automation, four workflows
For a climate finance company's operations team
Four automations wired into the client's CRM, removing 15-20 hours of manual work a week. Our AI automation page shows each one step by step.
- A deal deck built the moment a deal changes stage
- Every email logged to the right deal: 100% capture, up from about 60%
- Adverse media screening on every new deal, flagged in under 2 minutes
Bring us the task your team repeats all day.
A free 30 minute call with a founder. You leave with a written scope for the first agent, and we agree the price after the call.